Onboarding & Getting Started

Onboarding & Getting Started

Welcome to Neomali! We've designed a quick, 5-step onboarding wizard that helps you completely set up your shop before you even create an account. Here is exactly what to expect.

Step 1: Shop Identity

The first step is establishing who you are and what you sell.

• Shop Name: Enter the name of your business (e.g., Nairobi Fashion Hub).
• Shop Subdomain: This automatically generates a web address for you (e.g., your-shop.neomali.com). You can customize this if you want a different link.
• Description: Briefly describe your products to your customers.
• Product Categories: Select all the categories that apply to your business (e.g., Fashion, Electronics). If yours isn't listed, select "Other" and type it in!

Step 2: Contact & Payment

Next, let's configure how customers contact you and how you get paid.

• WhatsApp Number: Enter the number customers will use to chat with you directly from your shop.
• M-Pesa Number: Enter your active M-Pesa number. This is where your funds will be sent instantly when a customer pays.
• Business Location: Select your primary region (e.g., Nairobi, Mombasa). You can also pin your exact location on a map to help customers find your physical store!

Step 3: Shop Branding

Make your store visually appealing.

• Shop Logo: Upload your business logo (we recommend a clear, square image).
• Brand Color: Select a primary color that matches your brand. This color will be used for buttons and accents across your storefront.

Step 4: Shipping Preference

How will you deliver your products? Neomali gives you full flexibility.

• Flat Rate: Charge a single, standard delivery fee for all orders regardless of location.
• Region-Based: Set different delivery fees for different counties.
• Location-Based: Set precise fees based on specific neighborhoods.
• Pickup Mtaani: Enable integration with Pickup Mtaani to let your customers pick up their orders from over 150 agents. You can add your API keys right here or configure them later!
• Set Up Later: Skip this step and configure shipping from your dashboard once you're settled.

Step 5: Save Your Shop (Registration)

Now that your shop is perfectly configured, the final step is to save your progress by creating your account.

• Provide your personal details to secure your shop.
• Once registered, you will be taken directly to your new Dashboard where you can start adding products!