Support Tickets

Get help by creating a ticket from the vendor dashboard.

Create and manage tickets in Dashboard → Support.

Create a ticket

• Required: subject and description.
• Category: general, technical, billing, feature request, bug report.
• Priority: low, medium, high, critical.
• Attachments (optional): up to 5 files; each file ≤ 5MB.
• Allowed file types: images (JPG/PNG/WebP/GIF), PDF, Word documents, text files.

Reply and close

• You can add replies (and attachments) while the ticket is open.
• Closed tickets cannot receive new messages.