Knowledge Base
NeoMali Knowledge Base
Quick guides for vendors and customers, based on the current app behavior.
Guide menu
Vendor: Getting Started
Sign up, verify email, access dashboard
Vendor: Shop Setup
Onboarding, shop creation, branding
Vendor: Products & Categories
Categories, product creation basics
Vendor: Orders
Order list and status meanings
Vendor: Shipping
Enable shipping, rates, free shipping
Vendor: Trial & Billing
Trial period and billing overview
Support Tickets
Create, reply, close tickets, attachments
Customer: Buying Guide
Cart → checkout → payment
Troubleshooting & FAQ
Common issues and fixes